Hello, I just puchased a video on 7/11/25 and today is 7/26. I finaly have time to watch what I purchased, I'm signed in and when I click on the video, I get a "Not Authorized" message. Do I only have so many days to watch whawt I purchased?? Requesting assistance please

G’day Kimberly I checked your purchase and it is indeed valid (with no limits)
Could you please check that you are logged in with the email that you purchased with?
You could try clicking this link to go directly to the viewing Page
https://billwconsciouscontact1.vhx.tv/packages/bill-w-conscious-contact/videos/bill-w-conscious-contact